The self-service laundry industry is undergoing a major transformation. What was once a simple, coin-operated experience is now evolving into a smart, efficient, and customer-focused service.
Driven by advancements in technology and changing consumer expectations, modern laundromats are becoming cleaner, greener, and more connected than ever before. Whether you're a laundry business owner, investor, or regular customer, it’s important to understand how these trends are reshaping the way we wash.
From smart technology to sustainable practices, here are five key trends driving the future of self-service laundry and how they’re redefining the industry.
1. Smart Technology & Automation
Modern laundromats are becoming tech-savvy hubs. ?? Key advancements include:
Remote machine monitoring and management.
Why it matters: This feature improves customer convenience, and help owners streamline operations.
2. Eco-conscious customers are driving demand for greener laundry solutions. ?? Innovations include:
Energy-efficient washers and dryers.
Water-saving technology.
Eco-friendly detergents and reusable packaging.
Solar-powered facilities.
Why it matters: Sustainability not only benefits the planet but also reduces utility costs for laundromat owners.
3. Enhanced Hygiene & Safety
Since COVID, hygiene has become a top priority. ?? Customers now expect:
Regular machine sanitisation.
Contactless payments.
Air filtration and ventilation.
On-site hand sanitising stations.
Why it matters: Clean, safe spaces boost customer confidence and build trust.
4. Customer-Centric Design
Self-service laundries are evolving into lifestyle spaces. ?? Enhancements include:
Comfortable seating, free Wi-Fi, and phone charging stations.
Café-style layouts or family-friendly areas.
User-friendly machine interfaces.
24/7 access in secure, well-lit locations.
Why it matters: A better experience means longer visits, repeat business, and positive word-of-mouth.
5. Business Intelligence & Data-Driven Decisions
Operators now have access to detailed analytics. ?? Tools allow for:
Monitoring peak usage hours.
Tracking machine performance and revenue.
Managing staff and resources efficiently.
Offering loyalty programs based on user behavior.
Offering discounts/promotions during off peak hours.
Why it matters: Smarter operations help maximise profitability and customer satisfaction.
To find out how MEGA can help you improve your Laundromat offering, email us on info@megalaundry.co.za
The Pellerin Milnor CBW/Tunnel Factory
12 September 2025
We recently had the opportunity to visit the Pellerin Milnor CBW/Tunnel factory in New Orleans and what a great experience it was.
The tour provided an in-depth look at Milnor’s state-of-the-art facilities and gave us the opportunity to see the craftsmanship, precision, and innovation that goes into building large industrial equipment. Walking through the factory, we were able to witness the scale of operations, the advanced technologies being used, and the passion of the Milnor team in delivering world-class laundry solutions.
Something that also stood out to us, was the culture of excellence and commitment to quality that Milnor upholds. Every detail of the visit highlighted their dedication to advancing the laundry industry and supporting partners across the globe.
We left New Orleans feeling grateful for the opportunity to learn from our supplier, in order to best advise our clients in South Africa.
The Clean Show 2025
8 September 2025
We had an another great week at The Clean Show in Orlando, Florida.
The event provided a valuable opportunity to connect with our suppliers and fellow distributors, while gaining first-hand insight into the latest advancements in technologies, shaping the future of the laundry industry.
It is inspiring to witness the rapid evolution of the industry, and we are proud to play a role in this progress by continuing to deliver cutting-edge solutions to our customers in South Africa.
Recent Installation - TD6-37 Electrolux Dryer
20 August 2025
Equipment Installed:
1 x TD6-37, Electrolux Industrial Dryer, RMC, Axial Airflow, 37kg
We’re proud to announce that one of our valued clients has expanded their laundry collection with the addition of an Electrolux Industrial Dryer.
The TD6-37 is lowest energy consuming dryer in its category. It only uses 0.98kW per litre of evaporation which is unmatched in the industry.
It has a few keys built in features which contribute to its incredible energy efficiency. In total, it is 20-40% more energy efficient than any other dryer.
RMC: Residual Moisture Control - Sensors stop the dryer when items reach the programmed moisture level, saving 20-40% energy compared to other brands that rely on time and heat.
Axial Airflow: Airtight design prevents skirting and saves 0.2 kW per litre of evaporation, especially beneficial in high-use environments.
Reversing Drum: our dryers have a reversing drum which prevents knotting and balling of items as well as reduces drying time by 7-10 minutes and saving up to 20% in energy.
Recent Installation - LG Commercial Washer & Dryer
13 August 2025
2 x LG Giant Commercial Washer, 450G, 10kg
2 x LG Giant Commercial Dryer, 10kg
This existing customer has added another student accommodation site to their portfolio. They therefore opted for our card payment laundry solution to be added as part of their facilities.
The LG Giant washer and dryer set are the perfect size and combination for student housing. Offering a 46% reduction in utility costs compared to top loaders, they are the smart and sustainable choice for this site. Our card payment solution offers a simple transaction experience for the customer and makes for an easy on site operation.
Recent Installation - Electrolux Industrial Dryer
11 August 2025
2 x TD6-37, Electrolux Industrial Dryer, RMC, Axial Airflow, 37kg
An existing client decided to replace older equipment and add our Electrolux industrial dryers to complete their OPL.
The TD6-37 is lowest energy consuming dryer in its category. It only uses 0.98kW per litre of evaporation which is unmatched in the industry.
It has a few key built in features which contribute to its incredible energy efficiency. In total, it is 20-40% more energy efficient than any other dryer.
- RMC: residual moisture control - Electrolux has the most efficient RMC system in the industry as it uses the whole drum as a sensor and stops the dryer when items are dry
- Compass Pro Control: allows our trained technical team to write customised programs to suit you specific needs and set the dryer to stop at any moisture %.
- Reversing drum: our dryers have a reversing drum which prevents knotting and balling of items as well as reduces drying time by 7-10 minutes.
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